Senior Veeva CRM Release Engineer

About the role

Join MSD's global technology center in Hyderabad as a Senior Veeva CRM Release Engineer. You will lead release architecture, governance and DevOps enablement for Veeva Vault CRM across multiple global environments, driving reliable and compliant software delivery for a leading biopharma company.

Key responsibilities

• Define and own release strategies, deployment frameworks and governance processes for Veeva Vault CRM.
• Establish GitHub‑based source control, branching, merging and configuration‑management standards.
• Architect, implement and optimise CI/CD pipelines and deployment automation to improve release velocity and quality.
• Lead complex multi‑environment configuration lifecycles, including migrations, data loads and production deployments.
• Provide technical leadership for release planning, cut‑over execution, rollback strategies and post‑deployment stabilisation.
• Mentor engineers, vendors and cross‑functional teams, acting as senior escalation point for platform challenges.
• Identify AI‑powered automation opportunities to enhance reliability and operational efficiency.

Required profile

• 8+ years of hands‑on technical leadership in Veeva Vault CRM or Salesforce engineering, DevOps and release orchestration.
• Bachelor’s degree in Computer Science, IT, Engineering or related field.
• Proven experience delivering regulated, validated releases in global life‑sciences environments.
• Strong troubleshooting, problem‑solving and incident‑resolution capabilities.
• Demonstrated ability to lead cross‑functional collaboration and drive architecture strategy.

Required skills

• Veeva Vault CRM, Salesforce Service Cloud, Apex, REST/SOAP APIs.
• GitHub, GitHub Actions, CI/CD pipeline design and automation.
• Python, SQL, VQL, AWS Glue and cloud‑native technologies (AWS).
• Databricks integration, middleware stacks and configuration management.
• Release management, environment governance and deployment automation.