Senior SCCM Administrator

About the role

The Senior SCCM Administrator will lead the design, implementation, and maintenance of the SCCM/MECM hierarchy, ensuring reliable patch management, application deployment, and device compliance across the organization. This role also oversees Intune co‑management and MDM/MAM policy administration.

Key responsibilities

• Manage and maintain the SCCM/MECM infrastructure, including Management Points, Distribution Points, Reporting Services, Software Update Points, WSUS, Cloud Management Gateway, and IBCM.
• Create, deploy, and troubleshoot applications and packages via SCCM.
• Monitor and resolve client health issues to maintain SCCM/MECM client compliance.
• Execute monthly patching cycles for servers and endpoints, handling Software Update Point/WSUS and client‑specific patching problems.
• Generate custom SSRS reports and dashboards for patching and client health.
• Perform basic Operating System Deployment tasks and troubleshoot task sequences.
• Administer Intune/Co‑Management tasks such as user/group provisioning, license assignment, device enrollment, and policy configuration.
• Manage MDM and MAM policies, customize the company portal, and assign applications.
• Handle incident and work request tickets in ITSM tools (ServiceNow, BMC Remedy) while meeting SLA and KPI targets.

Required profile

• Excellent written and verbal communication skills.
• Strong analytical, troubleshooting, and problem‑solving abilities.
• Ability to prioritize multiple, conflicting requests in a fast‑paced environment.
• Team‑oriented mindset with a collaborative approach.
• Understanding of multi‑tiered SLA, Incident, Change, and Problem Management processes.

Required skills

• SCCM/MECM administration
• WSUS integration within SCCM/MECM
• Microsoft Intune and co‑management
• Windows 10/11 operating system knowledge
• Patch management best practices
• SSRS report creation
• ServiceNow or BMC Remedy ticketing systems
• Basic OS Deployment and task‑sequence troubleshooting