Senior Manager, Control Testing & QA

About the role

The Senior Manager, Control Testing & QA leads the strengthening of first‑line control testing and quality assurance capabilities across a defined business portfolio. Operating with significant autonomy, the role partners with senior stakeholders and risk specialists to ensure testing is risk‑based, methodologically sound, and delivers clear insight into control effectiveness.

Key responsibilities

• Lead the uplift and continuous improvement of control testing methodologies, templates and quality standards.
• Define and maintain testing quality benchmarks, documentation expectations and review practices.
• Sponsor enhancements to testing approaches, including data‑led techniques and automation opportunities, ensuring governance and scalability.
• Ensure consistent application of approved methodologies and tools across teams and portfolios.
• Synthesize testing outcomes into clear, prioritized insights on risk exposure, control effectiveness and thematic issues.
• Escalate material control weaknesses, systemic issues or non‑compliance risks through appropriate governance pathways.
• Contribute to governance packs, assurance reporting and senior forums with high‑quality insights and informed challenge.
• Monitor remediation progress, providing oversight and challenge where evidence of sustainable closure is insufficient.

Required profile

• Extensive experience in control testing, quality assurance and risk management within banking or financial services.
• Proven ability to lead large‑scale delivery teams and drive methodological improvements.
• Strong stakeholder management skills, with the capacity to influence senior leaders and risk specialists.
• Excellent analytical and communication skills to translate testing results into actionable insights.
• Ability to work autonomously while ensuring alignment with enterprise risk and compliance frameworks.

Required skills