Senior Commissioning Technician

About the role

JCI is looking for a Regional Construction and Commissioning (CCX) Technician to carry out, perform and coordinate construction and commissioning work on Silent-Aire products. The role covers commissioning and construction activities, client relations, customer service and safety programme compliance, with accountability for performance measured by customer satisfaction, safety, profitability and growth.

Key responsibilities

• Coordinate day-to-day regional CCX services, including inspection, installation, repair, start-up, functional testing and troubleshooting of Silent-Aire equipment.
• Coordinate and communicate with the client's project team from installation through commissioning and handover.
• Work with SAE Engineering design and QA/QC teams to understand operational requirements and give feedback on issues and improvements.
• Build and maintain client relationships, research and resolve customer questions, problems and complaints promptly.
• Monitor and report on project progress, milestones and any factors affecting quality, cost or schedule, and provide field support when needed.
• Develop and maintain technical expertise across the product line, and contribute to building the region's infrastructure and client base.
• Work with APAC technicians and management to improve regional profitability, and support the business and community.
• Generate daily reports, keep paperwork complete and on time, and protect company confidentiality.
• Follow business and quality systems, processes and procedures, and support other JCI staff as required.

Required profile

• At least five years of experience in a technician position, preferably in the HVAC industry, or a combination of experience and education.
• University or college degree in engineering or a related technical discipline is an asset; trade school certification is also an asset.
• Successful completion of pre-employment drug testing, reference, driving record and background checks.
• High standards of time management, communication, professionalism, adaptability and dependability.
• Travel will be required.

Required skills

• Strong analytical and computer skills.
• Knowledge of Microsoft Office products.
• Previous exposure to budgeting, forecasting and financial reporting is an asset.
• Above-average troubleshooting skills and excellent verbal and written communication.