Senior Atlassian Administrator & Developer

About the role

The Senior Atlassian Administrator and Developer will play a pivotal role in Forterro’s Enterprise IT Applications team. You will guide Atlassian architecture, ensure the ecosystem aligns with the business application transformation program, and collaborate with stakeholders, IT leadership, and external partners to deliver scalable, robust solutions.

Key responsibilities

• Administer and configure Atlassian tools (Jira, Confluence, JSM) to meet organisational needs while ensuring stability, performance and security.
• Lead strategic Atlassian projects, develop project plans, allocate resources and deliver on schedule.
• Provide technical support and training for end‑users and administrators.
• Integrate Atlassian tools with enterprise systems, develop custom scripts and automation workflows.
• Monitor system performance, conduct audits, optimise performance and implement security and compliance measures.
• Manage change requests, upgrades and migrations, and maintain comprehensive documentation and status reporting.

Required profile

• Extensive experience administering and configuring the Atlassian suite (Jira, Confluence, JSM).
• Strong analytical and problem‑solving abilities with a track record of delivering strategic projects.
• Excellent communication skills for user support, training and stakeholder collaboration.
• Proven ability to work effectively in cross‑functional teams and drive continuous improvement.

Required skills

• Jira, Confluence, Jira Service Management
• Groovy, Python, Shell scripting
• SQL and database management for Atlassian tools
• APIs, webhooks and system integration (e.g., CI/CD, ERP, CRM)
• Performance monitoring and optimisation techniques
• Security best practices and compliance auditing