Salesforce Technical Lead – CRM Transformation

About the role

Bosch Global Software Technologies is seeking a Salesforce Technical Lead to drive CRM transformation initiatives. The role combines deep expertise in the Salesforce ecosystem with hands‑on development and architectural leadership.

Key responsibilities

• Lead end‑to‑end design and delivery of Salesforce CRM solutions across Sales Cloud, Service Cloud, and related platforms.
• Architect and implement Salesforce‑native solutions using Apex, LWC, Flows, and platform features.
• Drive critical asset development within Salesforce ensuring scalability, reusability, and governance.
• Work extensively with Salesforce Data Cloud for customer data unification, segmentation, and AI‑driven insights.
• Design and implement robust Salesforce integrations with external systems using APIs, platform events, and middleware.
• Define and enforce Salesforce best practices, coding standards, and architectural guidelines.
• Lead code reviews, performance tuning, and troubleshooting within Salesforce environments.
• Collaborate with business stakeholders to translate CRM requirements into scalable technical solutions.
• Mentor developers and provide technical leadership within the Salesforce team.
• Support DevOps processes including version control, CI/CD, and release management.

Required profile

• 5+ years of experience in Salesforce development and architecture.
• Strong hands‑on expertise in Apex, Lightning Web Components, Visualforce, Flows, Process Automation, and Platform Events.
• Deep understanding of Salesforce data model, security model, and governor limits.
• Experience with Salesforce Data Cloud (CDP) and AI‑driven features.
• Proven experience in complex Salesforce integrations and enterprise CRM implementations.
• Working knowledge of Java (Spring Boot) and AWS services for integration support.
• Familiarity with middleware tools such as MuleSoft.
• Experience with DevOps tools (Git, Jenkins, Copado, Gearset or similar).

Required skills

• Apex
• Lightning Web Components (LWC)
• Visualforce
• Salesforce Flows & Process Automation
• Platform Events
• Salesforce APIs (REST, SOAP, Bulk, Streaming)
• Salesforce Data Cloud (CDP)
• Java (Spring Boot)
• AWS (Lambda, API Gateway, S3)
• MuleSoft or similar middleware
• DevOps tools (Git, Jenkins, Copado, Gearset)