Sales Specialist - Remote

About the role

Barraid, an online retailer in India selling bar accessories and barware such as decanters, cocktail shakers, ice buckets and beer glasses, is hiring a full-time remote Sales Specialist. The role drives online sales and revenue growth for its bar accessories portfolio by managing customer interactions, answering product questions and guiding customers through purchases.

Key responsibilities

• Manage inbound and outbound customer interactions and respond to product inquiries
• Identify sales opportunities and maintain accurate product and pricing information
• Coordinate with customer service to resolve issues and support promotional campaigns
• Collaborate with management to track sales performance, give feedback on customer trends and suggest improvements to conversion and satisfaction
• Support onboarding of new team members and help improve the sales process

Required profile

• Strong communication skills for engaging customers, resolving queries and working with internal teams
• Sales expertise, including lead generation, negotiation and closing online sales
• Training and sales management abilities
• Comfortable working remotely with reliable internet access
• Prior retail, e-commerce or consumer goods sales experience preferred; a degree in Business, Marketing or a related field is beneficial

Required skills

• Customer service and complaint handling
• Basic understanding of e-commerce platforms and online sales tools