Receptionist – Skin, Hair & Wellness Clinic

About the role

A skin, hair and wellness clinic in Noida is looking for a presentable, customer-focused receptionist to run front-desk operations and deliver an excellent patient experience. The position is full time and on site.

Key responsibilities

• Welcome and assist patients visiting the clinic
• Schedule and manage appointments
• Handle incoming calls, WhatsApp inquiries and follow-ups
• Maintain patient records and clinic software entries
• Coordinate with doctors, therapists and clinic staff
• Handle billing, payments and receipt generation
• Keep the front desk clean and professional
• Support patient follow-ups and answer basic questions about treatment packages

Required profile

• Graduate or undergraduate degree
• 1-3 years of experience as a receptionist, front desk executive, patient coordinator or customer service executive
• Preferred: experience in a skin clinic, dental clinic, wellness center, salon, spa or healthcare setup
• Comfortable working from Noida Sector 104 and available for a face-to-face interview there

Required skills

• Front desk management and appointment scheduling
• Patient handling and customer service
• Billing and cash handling
• Communication skills
• Basic computer knowledge