Receptionist – Front Desk & Administrative Support

About the role

Mindsight Clinic is seeking a professional, customer‑focused Receptionist to manage front‑desk operations and support daily administrative tasks at its Pune location. The role combines patient interaction, appointment coordination, and basic financial handling to ensure a smooth clinic experience.

Key responsibilities

• Greet patients and visitors warmly, maintaining a positive first impression.
• Handle inbound and outbound calls, respond to inquiries, and schedule, reschedule, and confirm appointments using clinic software.
• Maintain accurate patient records and update appointment calendars regularly.
• Prepare daily call reports, manage referral documentation, and handle routine email communications.
• Process daily cash transactions, maintain cash sheets, and record payments in Microsoft Excel.
• Track staff attendance and assist with attendance‑related payment processing.

Required profile

• Minimum 2 years of experience in reception, front‑office, or administrative roles.
• Excellent verbal and written communication skills.
• Professional appearance and ability to handle confidential information.
• Strong organizational abilities and a customer‑service mindset.

Required skills

• Microsoft Excel for basic accounting and cash handling.
• Proficiency with appointment scheduling or clinic management software.

What we offer

• Competitive salary ranging from ₹22,000 to ₹30,000 per month.
• Full‑time permanent position with a supportive mental‑health environment.
• Opportunities for professional growth and development.