Quality Manager – Lead QA/QC Operations

About the role

We are seeking an experienced Quality Manager to lead our Quality Assurance and Quality Control functions, ensuring product excellence across all stages of production.

Key responsibilities

• Perform quality inspections of raw materials, in‑process items and finished products according to defined standards.
• Maintain compliance with ISO standards and manage all quality‑related documentation and records.
• Monitor product quality throughout production and conduct root‑cause analysis of issues.
• Implement corrective and preventive actions (CAPA) and handle customer complaints effectively.
• Oversee laboratory activities, including testing, calibration and record‑keeping.
• Prepare quality reports, inspection records, test certificates and other documentation.
• Coordinate with production and other departments to ensure adherence to quality requirements.
• Participate in internal and external audits and support continuous‑improvement projects aimed at zero‑defect manufacturing.

Required profile

• Bachelor’s degree or diploma in Engineering or a related technical field.
• 5–7 years of experience in Quality Assurance/Quality Control.
• Strong knowledge of ISO standards and quality management systems.
• Hands‑on experience inspecting raw materials, in‑process products and finished goods.
• Proven ability to manage customer complaints and drive corrective actions.

Required skills

• ISO standards
• Quality Management Systems
• 7 QC Tools
• Root Cause Analysis
• CAPA (Corrective and Preventive Actions)
• Continuous Improvement methodologies
• MS Office
• Quality documentation systems