Murex Front Office Support Consultant

About the role

The role provides day‑to‑day production support for Murex/MLC/Risk users across front‑office, back‑office and finance functions. You will work closely with third‑party vendors and internal teams to ensure stable and efficient operations.

Key responsibilities

• Track and maintain optimum service levels for production support of Murex users.
• Collaborate with third‑party vendors and support teams to deliver a seamless support model.
• Own high‑severity issues, drive root‑cause analysis and ensure closure.
• Provide strategic long‑term solutions and pre‑emptive actions for production stability.
• Assist in rolling out new application versions following release‑management best practices.
• Continuously learn new functionalities while handling daily production support.

Required profile

• 2 to 5 years of relevant experience supporting Murex applications.
• Strong knowledge of Murex front‑office modules, FO/MLC and GOM.
• Ability to handle front‑office booking issues and pre‑trade rule debugging.
• Good understanding of trade lifecycle and credit‑trading landscape is a plus.

Required skills

• Murex application (front‑office, simulation, e‑trade pad, GOM, PNL, PLVA)
• SQL programming
• Unix/Linux shell scripting
• MSL, access rights management, portfolio tree configuration
• Debugging of pre‑trade rules and simulation mismatches