Key Account Manager - Star Accounts (West)

About the role

Join IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, as a Key Account Manager for Star Accounts in West India. Based in Mumbai with a hybrid work model, you will partner with internal teams to drive strategic initiatives and deliver innovative flavor solutions to top customers.

Key responsibilities

• Partner with internal stakeholders to align and implement strategic industry plans and product offerings.
• Execute business plans to exceed revenue and gross margin targets.
• Run marketing campaigns with key customers across West India.
• Build and nurture relationships with senior management of existing and prospective customers.
• Manage projects in Salesforce, ensuring regular updates and timely delivery of flavor solutions.
• Develop comprehensive account plans and maintain a strong project pipeline.
• Monitor industry trends, market potential, competitor movements and provide feedback to the team.

Required profile

• Bachelor’s or Master’s degree in Food Science, Food Technology, Business Management, Marketing or related field.
• 3‑5 years of sales or commercial experience in flavors, food ingredients or the food & beverage industry.
• Proven experience in customer engagement and key account management.
• Strong commercial and technical understanding of flavors and their end‑use.
• Excellent project‑management abilities and a proactive, independent work style.
• Effective communication, presentation and networking skills.
• Willingness to travel extensively.

Required skills

• Salesforce

What we offer

• Multinational, supportive environment.
• Health insurance.
• Training opportunities and learning & development programs.
• Access to a global leader’s portfolio of natural taste, scent and nutrition solutions.