IT Application Operations Engineer

About the role

Bosch Global Software Technologies Private Limited, a 100% owned subsidiary of Robert Bosch GmbH and the largest software development centre of Bosch outside Germany, is hiring an IT Application Operations Engineer in Bengaluru. The role provides IT infrastructure and application operations for Manufacturing (Industry 4.0) applications, working closely with development, infrastructure and network teams.

Key responsibilities

• Provide IT infrastructure and application operations for Manufacturing (i4.0) applications
• Perform container-based application deployments, configurations and hotfix installations
• Troubleshoot manufacturing IT application and infrastructure incidents
• Onboard manufacturing IT applications and implement plant-specific configurations
• Perform application and infrastructure migrations
• Deliver services according to agreed service levels and KPIs, monitor system performance and ensure application availability
• Work with onsite/offshore teams, customer coordinators and stakeholders, manage escalations and deliver training and technical documentation
• Support planned maintenance and stay on-call ready; work in shifts and travel to customer locations when needed

Required profile

• B.E./B.Tech/M.Tech/MCA degree
• 3-5 years of experience
• Ability to work in shifts and travel to customer sites

Required skills

• Kubernetes core concepts and containerization and Docker essentials
• Linux command line and basic knowledge of kernel, CPU, memory, disk and network
• Scripting with Bash and YAML
• Infrastructure automation and DevOps tools such as Ansible, Terraform, Jenkins and Argo CD
• ITIL Service Management (Incident, Change, Problem management)
• Preferred: monitoring tools like Icinga, Grafana and ELK, Rancher, network security (VPN, IPsec, firewall, load balancing), database administration (Oracle, MySQL, MongoDB), IoT/i4.0 concepts, and ITIL v3/v4 Foundation certification