International Voice Customer Support – Walk‑In Drive

About the role

Infosys BPM is seeking enthusiastic individuals to join its International Voice Customer Support team. This walk‑in drive offers immediate interview opportunities for candidates who want to start a career handling inbound voice queries for global customers.

Key responsibilities

• Provide voice support to international customers across various domains.
• Resolve queries with empathy, professionalism, and accuracy.
• Troubleshoot issues and deliver quick, effective solutions.
• Adhere to quality standards, process guidelines, and service level agreements.

Required profile

• Any full‑time graduate (15 years of formal education).
• 0‑5 years of experience in a call‑center or customer‑service environment.
• Excellent verbal communication in English.
• Customer‑centric attitude, strong problem‑solving skills, and willingness to work rotational 24x7 shifts, including US/night shifts.

Required skills

What we offer

• Opportunity to work with a trusted global brand.
• Extensive training and upskilling programs.
• Fast‑track career growth in tech support or customer success.
• Dynamic, inclusive, and team‑oriented workplace culture.