Inside Sales Representative

About the role

Techtronix Solutions is seeking an energetic Inside Sales Representative to join its team in Dwarka. The role focuses on generating new business opportunities through inbound and outbound calls, qualifying prospects, and presenting tailored IT infrastructure solutions.

Key responsibilities

• Handle inbound and outbound sales calls, qualify leads and follow up to create new opportunities.
• Present technology solutions that match client requirements and prepare accurate quotations.
• Collaborate with technical and delivery teams to ensure smooth sales cycles.
• Maintain up‑to‑date records in the CRM system and generate sales reports.
• Nurture relationships with existing accounts, manage renewals and identify upsell or cross‑sell possibilities.
• Work closely with customer service teams to guarantee a positive client experience.

Required profile

• Proven inside‑sales and lead‑generation experience, preferably in technology or IT services.
• Strong customer service orientation and ability to communicate complex IT solutions in business terms.
• Excellent verbal and written communication, negotiation and presentation skills.
• Ability to work independently and meet sales targets.

Required skills

• CRM tools