Inside Sales Representative

About the role

Palz Infotech is seeking a full‑time Inside Sales Representative to join its Bangalore office. The role is on‑site and requires the candidate to live within a 10 km radius of the workplace. You will be the first point of contact for prospective and existing customers, promoting the company’s IT infrastructure, hardware, software licensing, cloud and cybersecurity solutions.

Key responsibilities

• Prospect, qualify and nurture leads through phone, email and virtual meetings.
• Manage inbound inquiries, prepare quotations and follow up to close sales.
• Maintain a robust sales pipeline and track activities in CRM tools.
• Coordinate with technical and pre‑sales teams to ensure accurate order processing.
• Support account management by handling renewals, upselling and cross‑selling.
• Provide regular sales reporting and contribute to customer satisfaction.

Required profile

• Strong inside‑sales and lead‑generation abilities.
• Excellent customer service and account‑management skills.
• Effective communication, negotiation and presentation capabilities.
• Willingness to learn new technologies and work in a fast‑paced environment.
• Bachelor’s degree in business, marketing, IT or related field preferred.

Required skills

• Proficiency with CRM tools.
• Microsoft Excel, PowerPoint and Word.

What we offer

• Exposure to a wide range of industries and leading technology brands.
• Opportunity to develop expertise in IT solutions and sales.