HR Applications Administrator – Enterprise Apps

About the role

We are seeking an HR Applications Administrator to join our Business Technology / Enterprise Applications team, responsible for administering, configuring, and supporting the applications behind Five9’s HR, Payroll, and Talent programs, primarily UKG (formerly UltiPro), with additional support for Deel, Greenhouse, and other HR tools. The role partners closely with Human Resources, Payroll, Finance, Business Technology, InfoSec, and external vendors to keep our HR systems secure, reliable, and effective.

Key responsibilities

• Administer and configure HR applications, focusing on UKG Pro, including system settings, business rules, and module configuration.
• Maintain security roles, permissions, and access controls across HR systems to ensure data protection and compliance.
• Build, test, and maintain business process workflows, approval chains, and notifications.
• Support integrations between UKG Pro, Deel, Greenhouse, Degreed, Replicon, and other enterprise applications.
• Perform system testing, validate configuration changes, patches, and vendor releases before production deployment.
• Monitor data quality, troubleshoot integrity issues, and create reports and dashboards for HR and payroll stakeholders.
• Provide day‑to‑day user support, manage vendor relationships, and contribute to AI‑driven automation initiatives.

Required profile

• Minimum 5 years of experience administering enterprise HR applications, with hands‑on UKG Pro experience.
• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
• Proven experience managing security roles, permissions, and access controls within an HRIS.
• Strong documentation skills and ability to maintain clear process and configuration records.
• Effective communication and partnership with HR, Payroll, Finance, Business Technology, InfoSec, and vendors.

Required skills

• UKG Pro (UltiPro) administration
• Workday administration (preferred)
• Deel platform
• Greenhouse recruiting system
• Degreed Learning Experience Platform
• Replicon time‑tracking integration
• System testing and validation
• Data quality monitoring and integrity
• Report and dashboard development
• Integration configuration and support
• Security role and permission management