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Guest Services Officer

Hyatt Place · Goa

Junior 🇬🇧 English

Job description

About the role

The Guest Services Officer will ensure an excellent and consistent level of service for all guests, supporting the smooth operation of the Reception area within the Rooms Division.

Key responsibilities

  • Deliver high‑quality customer service to all guests.
  • Assist with check‑in and check‑out procedures.
  • Maintain an organized and welcoming reception environment.
  • Handle guest inquiries, requests and complaints promptly.
  • Coordinate with other hotel departments to ensure seamless guest experiences.

Required profile

  • Relevant degree or diploma in Hospitality or Tourism Management.
  • Minimum of 1 year of Front Office experience.

Required skills

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    Published 2 months ago

    50 views · 0 interested

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    Hyatt Place

    Goa