Guest Experience Executive
Staymaster · Bardez
Job description
About the role
Join Staymaster’s vibrant hospitality team as a Guest Experience Executive. You will be the first point of contact for guests staying in our villas and holiday homes, ensuring every interaction reflects our brand’s commitment to exceptional service.
Key responsibilities
- Welcome guests and manage pleasant check‑in experiences.
- Prepare properties to be ready for guest arrival.
- Oversee guest expectations from check‑in through check‑out.
- Maintain flawless communication with guests throughout their stay.
- Conduct housekeeping audits and inventory checks to uphold standards.
- Drive positive guest reviews across online platforms.
- Continuously aim to exceed guest satisfaction goals.
Required profile
- 1–2 years of experience in a similar guest‑relations or hospitality role.
- Excellent verbal and written communication skills with a warm, welcoming demeanor.
- Detail‑oriented and passionate about delivering outstanding guest experiences.
- Flexible availability to work varied shifts.
- Ability to thrive in a fast‑paced environment.
Required skills
- Proficiency with Property Management Systems (PMS).
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Published 1 month ago
Expires 1 week from now
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Staymaster
Bardez