This job is no longer available
This job expired on 28/07/2026. It no longer accepts applications.
GSA - Front Office
IBIS · Bengaluru
Job description
About the role
As a Guest Service Associate (GSA) in the Front Office, you will ensure clean, hygienic, and safe environments throughout the hotel, contributing to exceptional guest satisfaction and operational profitability.
Key responsibilities
- Maintain impeccable cleanliness standards in guest rooms, public areas, and executive offices.
- Manage and safeguard departmental master keys and other security keys.
- Coordinate seamlessly with all hotel departments to optimise productivity and morale.
- Interact courteously with guests and staff, addressing queries and resolving issues promptly.
- Support team members to deliver high‑level service and personalized amenities.
- Report any matters affecting hotel interests to management.
Required profile
- Alert, courteous and helpful attitude at all times.
- Strong people‑management and coordination skills.
- Ability to interact efficiently with guests and hotel personnel.
- Commitment to delivering high service standards and guest satisfaction.
- Willingness to follow organisational standards and safety procedures.
Required skills
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IBIS
Bengaluru
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