Graphic Designer – Print Production Specialist

About the role

We are seeking a detail‑oriented Graphic Designer to join our team and ensure customer artwork is ready for high‑quality printing. The role involves reviewing files, making necessary adjustments, and communicating with clients to resolve any issues.

Key responsibilities

• Validate customer files for print suitability, checking bleed, margins, resolution and colour profiles.
• Handle store and local printing jobs, delivering finished products within committed timelines.
• Prioritise orders based on urgency (Urgent / Fast Track) and mark unsuitable files as “Kept on Hold” while notifying the customer.
• Contact customers to discuss design‑related queries and provide guidance.
• Redesign or adjust artwork to meet product specifications and make it print‑ready.
• Recreate logos or complete designs when source files are missing.
• Resolve “Error in File” issues promptly and communicate alternatives.
• Collaborate with the support team for technical clarifications and share mock‑up previews, highlighting any print limitations.
• Manage bulk‑order design requirements efficiently.

Required profile

• Good communication skills in English (Hindi is an advantage).
• Ability to work under deadlines and multitask effectively.
• Freshers and experienced candidates are welcome; training will be provided.
• Customer‑focused attitude with the ability to explain technical details clearly.

Required skills

• Adobe Photoshop
• Adobe Illustrator
• CorelDRAW
• Canva