General Manager - Business & Operations / Founder's Office

About the role

MicroMitti, India's first co-investment PropTech platform, is hiring a General Manager - Business & Operations (Founder's Office) in Indore, reporting to the Founder & CEO. The role acts as the extended arm of the CEO: it drives governance, tracks priorities and ensures strategic initiatives are executed and closed. It is distinct from the COO, who owns operational P&L and line execution.

Key responsibilities

• Act as the primary liaison between the CEO and all business functions, translating the CEO's vision into actionable plans and preparing executive briefs, dashboards and decision-support documents.
• Ensure timely follow-up and closure of every CEO directive and strategic decision.
• Run the weekly, monthly and quarterly business reviews, own action tracking to closure, and develop and monitor KPIs, OKRs and scorecards, building executive dashboards.
• Own management-level MIS and analytics, ensuring a single reliable source of truth for leadership, and recommend corrective action where gaps appear.
• Lead high-impact projects identified by the CEO, managing milestones, risks and dependencies, and implement systems, SOPs and governance frameworks.
• Coordinate with investors, consultants, government authorities, vendors and partners on behalf of the CEO.

Required profile

• MBA or equivalent from a reputed institution preferred.
• 10-16 years of experience in Operations, Strategy, PMO, Chief-of-Staff or Founder's Office roles.
• Direct experience working with a Founder, CEO, MD or Board-level leadership.
• High integrity, confidentiality and ownership mindset, with strong analytical and presentation skills.

Required skills

• Governance and operating rhythm
• KPI/OKR and performance management
• Business analytics and MIS
• Project execution and stakeholder management
• Executive communication