Front Office Supervisor

About the role

The Front Office Supervisor will lead the reception team at PVR International Hotel, ensuring smooth daily operations and delivering exceptional guest experiences. This role combines hands‑on supervision with coordination across hotel departments to maintain high service standards.

Key responsibilities

• Manage day‑to‑day front office operations, including check‑in and check‑out processes.
• Supervise, guide, and schedule the front office team.
• Welcome guests, address inquiries, and resolve complaints professionally.
• Coordinate with housekeeping and other hotel departments to ensure seamless service.
• Maintain front desk records, daily reports, and monitor staff attendance.
• Uphold hotel standards and professional customer service throughout the shift.

Required profile

• Previous experience in hotel front office or a supervisory role (preferred).
• Strong communication and interpersonal abilities.
• Ability to work efficiently in a fast‑paced environment.

Required skills

• Basic computer knowledge.

What we offer

• Working hours: 8:00 AM – 8:00 PM.
• Salary: ₹18,000 per month.
• Opportunity to grow within a reputable hospitality brand.