Front Office Executive

About the role

We are looking for a professional, well‑groomed Front Office Executive to join our holistic wellness retreat in Udaipur. The role is full‑time and on‑site, focusing on delivering a seamless and welcoming experience for guests from arrival through departure.

Key responsibilities

• Greet guests and visitors, creating a positive first impression.
• Manage check‑ins, registrations, and check‑outs efficiently.
• Handle incoming calls, emails, WhatsApp messages and guest inquiries.
• Coordinate guest appointments, therapies, and schedules with internal departments.
• Maintain accurate guest records in the management system.
• Provide information on programs, services, and facilities.
• Address guest concerns and liaise with relevant teams for resolution.
• Keep the reception area organized, presentable, and welcoming.

Required profile

• Strong communication and interpersonal abilities.
• Experience in front‑office, reception, guest relations, hospitality or customer service is preferred.
• Professional and courteous handling of guest interactions.
• Ability to work independently and as part of a team.
• Graduate degree preferred.
• Fluency in Hindi and English is advantageous.

Required skills

• Familiarity with CRM systems.
• Experience using hotel management software.
• Basic computer applications proficiency.

What we offer

• Professional growth opportunities.
• Supportive, wellness‑focused work environment.
• Opportunity to work with a leading holistic wellness retreat.
• Compensation up to INR 25,000 per month (based on experience).
• On‑campus accommodation and meals.