Front Office Assistant

About the role

AMARTARANGINI Pvt Ltd is seeking a dedicated Front Office Assistant to join its hospitality team in Haridwar. This full‑time, on‑site position involves managing the reception area, greeting guests, and supporting daily front‑desk operations in a tranquil, culturally respectful environment.

Key responsibilities

• Welcome and assist guests with a courteous and professional demeanor.
• Handle incoming and outgoing phone calls, ensuring clear communication and proper phone etiquette.
• Schedule appointments and manage guest bookings efficiently.
• Maintain front‑office records, files, and documentation, including data entry and document organization.
• Coordinate with other departments to ensure smooth operations and timely resolution of guest inquiries.

Required profile

• High school diploma or equivalent; further education in hospitality or administration is a plus.
• Strong interpersonal skills with a professional approach to guest interactions.
• Excellent phone etiquette and ability to manage both inbound and outbound calls.
• Proven ability to schedule appointments and handle guest bookings.
• Experience in administrative and clerical tasks such as record keeping and data entry.

Required skills

• Basic computer proficiency, especially MS Office (Word, Excel, PowerPoint) and email.