Front Desk Executive – Receptionist

About the role

The Front Desk Executive will be the first point of contact for clients visiting Berkowits Hair & Skin Clinic. This role combines client interaction, appointment coordination, and billing responsibilities to ensure a smooth and professional clinic experience.

Key responsibilities

• Greet and welcome clients, verify appointments, retrieve records, and escort them to consultation or treatment areas.
• Generate accurate bills for services and product sales, handle cash, card, and digital payments, and close invoices daily.
• Manage incoming calls for bookings, rescheduling, or cancellations, check availability of doctors, technicians, rooms, and equipment, and send appointment reminders via WhatsApp or call.
• Facilitate video consultations when required and follow up on missed calls and client re-engagement.
• Make promotional and follow‑up calls according to scripts provided by the Head Office.

Required profile

• Female candidates only.
• Strong communication skills; English proficiency preferred.
• Pleasant personality with excellent interpersonal abilities.
• 1–5 years of relevant experience in reception or front‑desk roles.

Required skills

• Good knowledge of MS Office and basic computer applications.

What we offer

• Salary range: Rs 2.5 – 3.5 LPA.
• Six‑day work week (9:45 AM – 7:00 PM).
• Training provided for onboarding and process understanding.