Front Desk Executive

About the role

The Front Desk Executive is the first point of contact for visitors, clients, and employees, delivering a professional and welcoming experience. This role ensures the reception area runs smoothly, supports daily office operations, and assists administrative and HR teams.

Key responsibilities

• Greet and welcome visitors, manage registrations, issue passes, and keep visitor records up to date.
• Handle incoming calls, screen and direct them, take messages, and respond to general inquiries.
• Manage mail, courier services, and deliveries; monitor office supplies and coordinate replenishment.
• Schedule meetings, book conference rooms, and coordinate logistics for events and employee engagement activities.
• Collaborate with housekeeping, security, and facilities to maintain a clean, organized reception area and report maintenance issues.
• Maintain accurate records of visitors, couriers, and office documentation while ensuring compliance with security protocols.

Required profile

• Bachelor's degree in any discipline.
• 1–3 years of experience in front office, reception, or administrative roles (corporate experience preferred). Fresh graduates with strong communication skills are also considered.
• Professional appearance, customer‑service orientation, and ability to handle confidential information discreetly.

Required skills

• Proficiency in Microsoft Word
• Proficiency in Microsoft Excel
• Proficiency in Microsoft Outlook
• Proficiency in Microsoft PowerPoint