This job is no longer available
This job expired on 22/07/2026. It no longer accepts applications.
Fresher Process Associate – Voice & Semi‑Voice (Walk‑in)
HCLTech · Chennai
Job description
About the role
HCL is conducting a walk‑in drive to recruit fresh graduates for a Process Associate position handling voice and semi‑voice interactions. The role involves managing inbound and outbound calls for US‑based customers, with flexible shift timings including night shifts.
Key responsibilities
- Answer inbound customer calls and initiate outbound calls as per campaign requirements.
- Follow prescribed scripts and quality standards to ensure excellent customer experience.
- Adapt to US shift timings and work collaboratively with the team.
- Maintain accurate call logs and update customer information in the system.
Required profile
- Good communication and interpersonal skills.
- Willingness to work US shift timings, including night shifts.
- Open to both inbound and outbound call handling.
- Fresh graduate (any UG or PG degree) except engineering/technical streams.
Required skills
What we offer
- Cab facility for commuting.
- Training by international trainers.
- World‑class exposure and a supportive work environment.
- Competitive salary package.
- Flexible shift options.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in India.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
HCLTech
Chennai
Related job offers
-
International Contact Center Associate – Inbound Calls
HCLTech Chennai -
Contact Center Manager
Walmart Global Tech India Chennai -
Tele Sales Executive (Full-Time, Onsite)
Plan My Kalyanam Chennai -
Customer Care Specialist – Remote Support
preply -
Operations Analyst – Customer Service Operations
ANZ Banking Group Limited Bengaluru