FinOps Analyst – Vendor Credit Notes

About the role

The FinOps Analyst will lead credit note processing for European marketplaces, ensuring compliance with regional VAT rules while driving system enhancements and process efficiencies.

Key responsibilities

• Process and reconcile credit notes, maintaining VAT compliance.
• Lead continuous‑improvement projects for auto‑credit note functionality to boost First Pass Yield.
• Develop and maintain business review documents for system enhancements, including Vendor Central web submissions.
• Create, review, and execute UAT and PVT test scripts; authorize production releases.
• Monitor and reduce credit‑note processing turnaround times.
• Support e‑invoicing tax regime roll‑outs across Europe through process re‑engineering.
• Collaborate with Collections to reduce aged un‑applied balances.
• Analyse large data sets, reconcile reports, and present findings to management.
• Resolve vendor escalations and maintain stakeholder communication for long‑term sustainability.

Required profile

• Bachelor’s degree in accounting or commerce (B.Com); MBA or related degree is a plus.
• 2+ years in Accounts Receivable, with at least 1.5 years in cash applications.
• 3+ years of finance operations or shared‑services experience (preferred).
• Strong knowledge of European VAT regulations.
• Proven track record of driving process improvements and operational efficiency.

Required skills

• Advanced Microsoft Excel (VLOOKUP, pivot tables, macros).
• Proficiency with SAP.
• Proficiency with Oracle Financial systems.
• Microsoft Office Suite.

What we offer

• Inclusive culture that supports diversity and accommodation needs.
• Opportunities to work on high‑impact finance transformation projects.