Executive – Client Servicing

About the role

We are looking for an Executive – Client Servicing to join our growing team that bridges Swiggy and Servd’s content and media operations. You will act as the primary liaison between our clients and internal creative teams, ensuring smooth communication and timely delivery of projects.

Key responsibilities

• Support day‑to‑day client communication with prompt, professional responses.
• Translate client briefs into actionable tasks for content, design, and video teams.
• Coordinate timelines, share updates, and follow up on deliverables to keep projects on track.
• Compile performance reports and gather insights for internal reviews or client presentations.
• Document client feedback, manage revisions, and ensure accurate implementation.
• Proactively flag blockers, delays, or issues to the account lead or servicing manager.
• Stay informed about the client’s industry, brand guidelines, and competitors to add contextual value.

Required profile

• 1–2 years of experience in a client‑facing role, preferably within a creative, media or digital agency.
• Excellent verbal and written communication skills.
• Strong attention to detail, ability to multitask and stay organized across multiple accounts.
• Comfortable working with digital‑first content and social media platforms.
• Collaborative team player eager to learn and grow in a fast‑paced environment.

Required skills