eCommerce Implementation Lead APAC

About the role

ABB is looking for an eCommerce Implementation Lead for the APAC region, reporting to the Global eCommerce Lead - ABB Motion. The role partners with ABB divisions, Sales Units and the Motion eCommerce team to co-create local e-commerce strategy and design and operate the tools and teams that drive sales through digital channels. It is open globally, primarily based in Bangalore, India, with a remote and/or hybrid work model.

Key responsibilities

• Partner with ABB divisions, Sales Units and the Global Motion eCommerce team to define and execute local and global eCommerce strategies.
• Own commercial execution across assigned eCommerce platforms, including sales enablement, marketing initiatives and promotional campaigns.
• Analyze product portfolio, customer behavior and performance data to find growth opportunities and improve platform effectiveness.
• Drive continuous improvement of customer and user experience across ABB eCommerce products and platforms.
• Support sales performance growth through KPI-driven, technology-enabled eCommerce solutions.
• Translate business and commercial requirements into functional and technical specifications for project and development teams.
• Develop business cases and fact-based recommendations for new eCommerce initiatives and senior management decisions.
• Enable change management and adoption of new tools, processes and digital ways of working across regions and stakeholders.
• Share best practices and lessons learned to strengthen eCommerce and digital marketing competence across ABB Motion.

Required profile

• Bachelor's or Master's degree in Information Technology, Computer Engineering, Information Management or a related field with a strong digital focus.
• Minimum 5 years of experience in eCommerce or digital solution implementations, rollouts or consulting environments.
• Proven project management, business/system analysis, requirements gathering, configuration, testing and handover experience.
• Fluent English, written and spoken.
• Willingness to travel up to 25-30% and to work in virtual, cross-cultural, matrix organizations across time zones.

Required skills

• Hands-on experience with enterprise eCommerce platforms; Adobe Commerce highly preferred.
• Strong analytical, problem-solving and stakeholder communication skills, including customer-facing presentations.
• Solid understanding of application development lifecycles and post-implementation support models.
• Experience in Agile environments; SAFe certification is an advantage.