E-commerce Key Accounts Intern

About the role

We are looking for a motivated intern to support our key accounts on e‑commerce platforms. You will work closely with cross‑functional teams to ensure our product portfolio is available online, financially sound and positioned for growth.

Key responsibilities

• Maintain online availability of the brand portfolio by managing demand forecasts, customer orders and fulfillment in collaboration with the sourcing team.
• Configure offers, ensure compliance, and upload media assets and product content across the assortment.
• Analyse data to forecast budgets and optimise brand investments on each platform.
• Monitor collection efficiency, handle customer claims and track financial metrics for the accounts.
• Negotiate strategically and tactically with partners in a fast‑paced channel.
• Collaborate with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability teams to achieve joint growth objectives.
• Use data and customer insights to identify and act on growth opportunities for the assigned accounts.
• Build and maintain long‑term strategic relationships with customers as the face of the organisation.

Required profile

• Graduate or Master’s degree; e‑commerce experience is a plus.
• Owner’s mindset, passion for results and ability to work agilely.
• Comfortable handling data and making data‑driven decisions.
• Strong interpersonal skills for customer relationship management.

Required skills

• Microsoft Excel