Desktop Support Engineer
Soffit Infrastructure Services (P) Ltd · Bengaluru
Job description
About the role
The Desktop Support Engineer provides technical assistance to end‑users, ensuring desktop hardware and software operate smoothly. The role involves troubleshooting issues, maintaining systems, and delivering timely support to keep IT resources performant.
Key responsibilities
- Provide first‑level support for desktop hardware and software issues.
- Troubleshoot and resolve technical problems related to desktop systems.
- Install, configure, and maintain desktop operating systems and applications.
- Assist in the setup and deployment of new desktop systems.
- Document and track support requests using ticketing systems.
- Collaborate with IT teams to improve support processes and user experience.
Required profile
- 1‑3 years of experience in desktop support or a related field.
- Strong knowledge of desktop management and troubleshooting techniques.
- Familiarity with Windows and macOS operating systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Required skills
- Windows
- macOS
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Published 1 month ago
Expires 1 week from now
23 views · 0 interested
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Soffit Infrastructure Services (P) Ltd
Bengaluru
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