Data Center Technician (DCO) – Data Center Operations

About the role

Amazon Data Services India Private Limited (ADSIPL) is seeking a Data Center Technician to join its Data Center Operations (DCO) team. You will work on the physical infrastructure that powers AWS, ensuring servers, storage, networking, power, and cooling equipment operate reliably for customers worldwide.

Key responsibilities

• Serve as the primary point of contact for internal teams (Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external partners (hardware vendors, contractors, service providers).
• Install and configure server racks, perform hardware break‑fix on servers, storage, and networking components.
• Troubleshoot network and hardware issues, responding quickly to emergent situations that affect operational stability.
• Manage and resolve trouble tickets within defined SLAs using a directed workflow.
• Collaborate with cross‑functional teams to maintain a secure, scalable, and cost‑effective data‑center environment.

Required profile

• Passion for technology and a strong interest in data‑center operations.
• Experience or familiarity with Linux environments and hardware engineering.
• Ability to work effectively with both internal stakeholders and external service partners.
• Willingness to work onsite in a fast‑paced, high‑availability environment.

Required skills

• Linux operating system
• Hardware installation and break‑fix
• Server rack installation
• Network troubleshooting
• Knowledge of AWS infrastructure services

What we offer

• Dynamic, inclusive culture that encourages bold ideas.
• Opportunities for career progression across systems, network, software, and project management paths.
• Access to cutting‑edge cloud technologies and large‑scale data‑center environments.