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This job expired on 23/09/2026. It no longer accepts applications.
Customer Support – Spanish Language Expert
Digivance Solutions · District de Gurgaon
Job description
About the role
We are looking for a Spanish‑language Customer Support specialist to assist our international customers through phone, chat and email. The position is fully remote and offers a five‑day work week with rotating shifts, including nights.
Key responsibilities
- Respond to customer inquiries in Spanish via telephone, live chat and email.
- Provide accurate information, troubleshoot issues and ensure a positive customer experience.
- Document interactions in the company’s CRM system.
- Collaborate with other support teams to resolve escalated cases.
- Adapt to rotating shift schedules, including night shifts, to cover global coverage.
Required profile
- At least 6 months of customer service experience.
- Graduate or undergraduate degree.
- Strong written and verbal communication skills in Spanish (C1 level preferred, B2 acceptable).
- Comfortable working in a rotating shift environment.
Required skills
What we offer
- Competitive salary with a hike on the last CTC.
- Performance‑based incentives.
- Opportunity for global exposure and career development.
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Digivance Solutions
District de Gurgaon
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