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This job expired on 31/08/2026. It no longer accepts applications.
Customer Support – French Specialist
Digivance Solutions · District de Gurgaon
Job description
About the role
We are looking for a French‑speaking Customer Support Specialist to join our team in Gurugram. The role involves assisting customers in French, ensuring a smooth and positive experience for our French‑language clientele.
Key responsibilities
- Respond to customer inquiries in French via phone, email or chat.
- Provide accurate information and resolve issues in a timely manner.
- Maintain high standards of service quality and professionalism.
- Document interactions and update customer records as needed.
- Collaborate with other support teams to address complex cases.
Required profile
- Strong verbal and written communication skills in English.
- C1‑level proficiency in French (spoken and written).
- Minimum 6 months of experience in a customer support role.
- Open to graduates and undergraduates.
- Prior experience handling Canadian customers is a plus.
Required skills
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Digivance Solutions
District de Gurgaon
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