Customer Support Executive – Voice Process

About the role

We are looking for a Customer Support Executive to join our voice‑process team at Square Business Services in Hyderabad. The role involves interacting with customers over the phone, addressing their queries and ensuring a positive experience.

Key responsibilities

• Handle inbound and outbound customer calls in a professional manner.
• Resolve customer issues efficiently while maintaining high satisfaction levels.
• Accurately document all interactions and update records in the system.
• Collaborate with team members to meet daily and monthly process targets.
• Adhere to company policies and quality standards during each call.

Required profile

• Graduate in any discipline (fresh graduates are welcome).
• Strong verbal communication skills in English and Hindi.
• Willingness to work rotational shifts; only day shifts are offered to female candidates.
• Ability to work in a fast‑paced call‑center environment.

Required skills

What we offer

• Annual salary of INR 171,000.
• Spot hiring through walk‑in drives.
• Comprehensive training and clear career‑growth pathways.
• Safe, on‑site work environment with no night shifts for female employees.