Customer Service Representative

About the role

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Square Business Services Pvt Ltd. This role is ideal for freshers and individuals looking to start their career in customer support within the healthcare sector.

Key responsibilities

• Respond to customer queries in a timely and professional manner.
• Resolve customer issues efficiently, ensuring a high level of customer satisfaction.
• Guide customers through the correct processes, providing accurate information as per client guidelines.
• Maintain a customer-first mindset, ensuring that all interactions are positive and constructive.

Required profile

• Graduates, undergraduates, and freshers are welcome to apply.
• Strong communication skills in English and Hindi are essential.
• A customer-first mindset and a team-oriented attitude are crucial for success in this role.
• No prior experience is required, making this an excellent opportunity for those new to the workforce.

What we offer

• Competitive salary package with a CTC of 1.71 LPA plus incentives.
• Additional benefits include ESI (Health Insurance) and Provident Fund (PF).