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This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
TP · District de Mohali
Job description
About the role
The Customer Service Representative will engage with customers, resolve their issues proactively, and turn satisfied users into enthusiastic brand advocates. This role operates in an international voice process for eCommerce.
Key responsibilities
- Handle inbound and outbound calls in a 24/7 rotational shift environment.
- Identify customer needs, troubleshoot problems, and provide effective solutions.
- Convert satisfied customers into passionate evangelists for the brand.
- Maintain accurate call logs and update customer records.
Required profile
- Graduate or undergraduate degree; freshers are welcome.
- Immediate joiners preferred.
- Willingness to work rotational shifts (24/7) with a 5‑day work week and two rotating week‑offs.
- Based in Mohali, India.
Required skills
- Basic computer proficiency.
- Decent typing speed.
What we offer
- Monthly in‑hand salary of approximately 28,000 INR.
- Opportunity to work in a dynamic eCommerce call‑center environment.
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TP
District de Mohali
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