Customer Service Representative

About the role

The Customer Service Representative will join our chat support team, providing written assistance to customers directly from our Jaipur office. This position offers a structured work schedule with rotational shifts and a clear compensation package.

Key responsibilities

• Provide chat‑based customer support and address inquiries promptly.
• Resolve customer issues through clear written communication.
• Follow the rotational shift schedule while maintaining service quality.
• Observe the defined weekly offs and a five‑day work week.

Required profile

• Willingness to work on‑site in Jaipur.
• Availability for rotational shifts.
• Ability to attend two interview rounds (HR and Operations).

Required skills

What we offer

• Salary of 3.24 LPA.