Customer Service Representative

About the role

We are looking for a Customer Service Representative to join our international e‑commerce team in Jaipur. The role involves supporting customers throughout their purchase journey and ensuring a smooth experience. Fresh graduates with strong communication abilities are encouraged to apply.

Key responsibilities

• Assist customers with inquiries related to the international e‑commerce process.
• Work rotational shifts as defined by the schedule (5 days a week, 2 rotating week offs).
• Maintain a customer‑centric approach to resolve issues promptly.

Required profile

• Excellent verbal and written communication skills.
• Strong problem‑solving ability.
• Customer‑focused mindset.
• Freshers with outstanding communication skills are welcome.

Required skills

• Effective verbal communication.
• Clear written communication.
• Analytical problem‑solving.

What we offer

• Opportunity to work with a premium international e‑commerce giant.
• Global exposure and a dynamic work environment.
• Structured training and clear career growth pathways.
• Competitive salary with performance‑based incentives.