Customer Service Representative – International E‑Commerce

About the role

We are seeking a Customer Service Representative to join our international e‑commerce team in Jaipur. The role operates on a rotational shift basis, with five working days per week and two rotating week‑offs. You will be the first point of contact for customers, ensuring a smooth and satisfying experience.

Key responsibilities

• Assist customers throughout the international e‑commerce process.
• Handle inquiries via phone, email or chat during assigned rotational shifts.
• Maintain accurate records of customer interactions.

Required profile

• Excellent verbal and written communication skills.
• Strong problem‑solving ability.
• Customer‑centric approach.
• Freshers with outstanding communication skills are welcome.

Required skills

What we offer

• Opportunity to work with a premium international e‑commerce giant.
• Global exposure and a dynamic work environment.
• Structured training and career growth opportunities.
• Competitive salary and performance incentives.