This job is no longer available
This job expired on 16/08/2026. It no longer accepts applications.
Customer Service Associate – Multiple Cities (Mumbai, Bangalore, Pune)
JOULESTOWATTS BUSINESS SOLUTIONS PRIVATE LIMITED · Bengaluru
Job description
About the role
We are looking for a Customer Service Associate to join our growing team at JoulesToWatts. You will engage with customers across phone, email and chat, delivering prompt and professional assistance while representing our brand.
Key responsibilities
- Respond to customer inquiries and resolve issues promptly.
- Provide product information and support order processing.
- Communicate effectively through phone, email and chat channels.
- Collaborate with internal teams to ensure seamless support.
- Maintain accurate records of interactions and transactions.
- Stay updated on product knowledge and company policies.
- Meet or exceed customer service goals and metrics.
Required profile
- Excellent spoken English skills.
- Passion for delivering exceptional customer service.
- Ability to thrive in a fast‑paced environment.
Required skills
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JOULESTOWATTS BUSINESS SOLUTIONS PRIVATE LIMITED
Bengaluru
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