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Customer Service Associate

Accenture in India · Gurugram

Junior 🇬🇧 English

Job description

About the role

Accenture is seeking a Customer Service Associate who will provide high‑quality support to clients, primarily in Arabic. The role involves solving routine inquiries, following established guidelines, and collaborating closely with your team and supervisor.

Key responsibilities

  • Address customer queries and resolve issues using standard procedures.
  • Follow detailed instructions for daily tasks and new assignments.
  • Maintain accurate records of interactions and outcomes.
  • Work within a rotational shift schedule as required.

Required profile

  • Bachelor of Commerce (BCom) degree.
  • 1 to 3 years of relevant customer‑service experience.
  • Expert level proficiency in Arabic.
  • Ability to work under pressure and manage multiple stakeholders.

Required skills

  • Arabic language – expert.

What we offer

  • Opportunity to work for a global professional services leader.
  • Exposure to a diverse client base across multiple industries.
  • Structured training and clear career progression pathways.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Accenture in India.
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Published 2 months ago

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Accenture in India

Gurugram