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Customer Service Associate

Accenture in India · Gurugram

Junior 🇬🇧 English

Job description

About the role

Accenture is seeking a Customer Service Associate to join its global professional services team. In this position you will provide assistance and support to customers throughout their journey, ensuring inquiries are addressed and issues are resolved promptly.

Key responsibilities

  • Handle routine customer inquiries and problems using established guidelines.
  • Collaborate with team members and supervisors to deliver consistent service.
  • Follow detailed instructions for daily tasks and new assignments.
  • Work in rotational shifts as required.

Required profile

  • Graduated from any discipline.
  • 1 to 3 years of relevant experience.
  • Adaptable, flexible and able to work well in a team.
  • Capable of learning quickly and performing under pressure.

Required skills

  • Proficiency in German (spoken and written).
  • Language translation ability for customer service contexts.

Questions fréquentes

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Published 2 months ago

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Accenture in India

Gurugram