This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Relations Executive
ICICI Lombard · Navi Mumbai
Job description
About the role
The Customer Relations Executive will join ICICI Lombard’s Digital Sales (E‑Channel) team to engage warm leads generated from the company website. The role focuses on outbound voice calls, understanding customer needs, and selling appropriate insurance products while meeting sales targets.
Key responsibilities
- Make outbound calls to existing website visitors (warm leads).
- Understand customer requirements and clearly explain insurance offerings.
- Sell insurance policies and close sales efficiently.
- Achieve daily and monthly sales targets.
- Build and maintain strong relationships with customers.
Required profile
- Graduation degree mandatory.
- Minimum 6 months of experience in outbound sales.
- Sales background required; relevant experience letter mandatory.
- Excellent communication skills.
- Age between 18 and 32 years.
Required skills
What we offer
- Rotational shifts (9:30 AM – 7:00 PM, any 9.5‑hour shift).
- 5‑day work week with 2 rotational week‑offs.
- Salary up to ₹27,000 in‑hand per month (CTC ₹3.7 LPA), dependent on experience.
- Interview process includes HR and Operations Manager rounds.
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ICICI Lombard
Navi Mumbai