Clinical Receptionist & Client Relations Executive

About the role

We are looking for a compassionate and organized professional to serve as the first point of contact for patients and visitors. The role blends front‑desk reception duties, telesales, and clinic coordination to ensure a smooth and supportive experience for all clients.

Key responsibilities

• Greet patients and visitors with a friendly, professional demeanor.
• Handle incoming calls, provide service information, and schedule appointments.
• Coordinate clinic operations, manage patient flow and follow‑up communications.
• Maintain accurate patient records while ensuring privacy compliance.
• Assist with billing, insurance verification, and related administrative tasks.
• Collaborate with healthcare providers to improve patient satisfaction.
• Address patient concerns and feedback empathetically.

Required profile

• Minimum 1.5 years of experience in a similar healthcare‑reception or client‑relations role.
• Strong verbal and written communication skills.
• Excellent organizational ability and attention to detail.
• Ability to multitask in a fast‑paced environment.
• Patient‑centered and compassionate attitude.

Required skills

• Proficiency with Electronic Health Records (EHR) systems.
• Competence in standard office software (e.g., word processing, spreadsheets).

What we offer

• Competitive salary ranging from ₹25,000 to ₹45,000 per month.
• Opportunities for professional development and career growth.
• Supportive, team‑focused work environment.