Clinical Receptionist & Client Relations Executive

About the role

We are looking for a compassionate and organized professional to serve as the first point of contact for patients and visitors at our clinic. The role blends front‑desk reception duties, telesales, and clinic coordination to ensure a smooth, patient‑focused experience.

Key responsibilities

• Greet patients and visitors warmly and manage the front‑desk environment.
• Handle incoming calls, provide service information, and schedule appointments.
• Coordinate daily clinic operations, including patient flow and follow‑up communications.
• Maintain accurate patient records while complying with privacy regulations.
• Assist with billing, insurance verification, and related administrative tasks.
• Collaborate with healthcare providers to improve patient satisfaction.
• Perform general office duties such as filing, data entry, and inventory management.
• Address patient concerns and feedback with empathy.

Required profile

• At least 1.5 years of experience in a similar healthcare front‑desk or coordination role.
• Strong verbal and written communication skills.
• Proficiency with electronic health record (EHR) systems and standard office software.
• Excellent organizational abilities and attention to detail.
• Ability to multitask in a fast‑paced environment.
• Patient‑centred, compassionate attitude.

Required skills

• EHR systems
• Office software (e.g., Microsoft Office)

What we offer

• Competitive salary based on experience (₹25,000‑₹45,000 per month).
• Opportunities for professional development and career growth.
• Supportive, team‑oriented work environment.