Cashier (Branch Banking) – Multiple Locations

About the role

The Cashier is responsible for executing all cash‑related transactions and operations at branch locations in line with internal and external banking guidelines. This full‑time position ensures accurate cash handling, end‑of‑day reconciliation, and excellent customer service.

Key responsibilities

• Receive and process cheques, drafts, dividend warrants, pay orders and other instruments, providing acknowledgements.
• Disburse cash for withdrawal requests and collect cash for deposit challans.
• Collect loan repayments as per EMI schedules and maintain corresponding system entries.
• Maintain inward/outward registers, petty‑cash register, assets register and submit requisition forms to the Regional Head Office.
• Perform daily cash tallying, prepare the End‑of‑Day branch report, and manage vault operations jointly with the Operations Officer.
• Interact with customers during deposits and withdrawals, identify cross‑sell opportunities and inform them about new products and services.
• Provide courteous customer service, address queries, and educate customers on alternate channels and repayment details.
• Count and verify cash at the start and end of each day, safeguard cash, keys and valuables in safe custody.
• Ensure compliance with all applicable regulations, bank policies and defined turnaround times for transactions.

Required profile

• Strong attention to detail and accuracy in cash handling and record‑keeping.
• Ability to follow banking guidelines and regulatory requirements.
• Excellent communication skills for interacting with customers and escalating issues when needed.
• Customer‑service orientation with a focus on courteous and efficient service.

Required skills