Call Center Operator
Rajkot Job Openings · Rajkot
Job description
About the role
The Call Center Operator is the first point of contact for patients and visitors seeking information about hospital services. You will manage appointment bookings, respond to general inquiries, and route emergency calls to the appropriate departments while maintaining a calm and professional demeanor.
Key responsibilities
- Answer incoming calls from patients and visitors and provide accurate information about hospital services.
- Schedule and confirm appointments using the hospital’s booking system.
- Handle general queries and direct emergency calls to the relevant medical teams.
- Maintain a courteous and professional tone during high‑volume periods.
Required profile
- Graduate in any discipline.
- 1 to 3 years of experience, preferably in a hospital environment.
- Strong communication skills and good interpersonal abilities.
- Ability to stay calm and professional under pressure.
Required skills
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Published 3 weeks ago
Expires 1 month from now
49 views · 0 interested
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Rajkot Job Openings
Rajkot
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